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Brief

Short reads. What just happened in marketing, technology, or the broader business landscape, and how it affects mid-market companies. Brief pieces are published when something actually warrants saying, not on a content calendar. Most of what shows up in marketing news is noise; we publish only when a mid-market CEO would benefit from knowing about it. If you’re here because you saw a headline and wonder whether it matters to you, start in this lane.

The monthly email

One email a month. Worth opening.

The marketing, RevOps, and CX news that matters to mid-market leaders, what we're writing about, and a note from our CEO. Unsubscribe anytime.

Cover graphic: MARKETING 2026, November

November 1, 2026

November 2026 Marketing News: Trends & Insights

Marketing news for November 2026: Meta's new AI ad terms, Google's channel controls, AI search traffic studies, Universal Cart, and the month's…

Allie Wolf

Cover graphic: REVOPS 2026, November

November 1, 2026

November 2026 RevOps News: Trends & Insights

RevOps news for November 2026: Salesforce buys Braze, Hunter's data deals, ZoomInfo Agent Teams, HubSpot's beta rollout and Zoom's push into RevOps.

Jared Lender

Cover graphic: CX 2026, November

November 1, 2026

November 2026 CX News: Trends & Insights

CX news November 2026: Forrester's AI cost warning, the Meta and Sierra agent standard, Zoom's shared customer memory, and CX events worth…

Jared Lender

Cover graphic: REVOPS 2026, October

October 1, 2026

October 2026 RevOps News: Trends & Insights

October 2026 RevOps news: Salesforce and HubSpot bet on context, Clay hits $7.1B, Microsoft kills release waves. What it means for your…

Jared Lender

Cover graphic: MARKETING 2026, October

October 1, 2026

October 2026 Marketing News: Trends & Insights

October 2026 marketing news for operators: AI Max takeover, the FTC's Amazon ad suit, AI search reporting, ChatGPT ads, and the events…

Allie Wolf

Cover graphic: CX 2026, October

October 1, 2026

October 2026 CX News: Trends & Insights

Salesforce buys Fin, Zendesk goes specialist, and just 9% of support chats run on AI alone. Our read on October 2026 CX…

Ryan Foizey

September 2026 CX News: Trends & Insights

September 1, 2026

September 2026 CX News: Trends & Insights

The customer satisfaction index just posted its sharpest drop since the pandemic. Complaint rates hit an all-time high, roughly double where they…

Jason Kanzler

September 2026 RevOps News: Trends & Insights

September 1, 2026

September 2026 RevOps News: Trends & Insights

Two things are true about AI in revenue operations right now, and the industry keeps insisting you pick one. Salesforce just crossed…

Jared Lender

September 2026 Marketing News: Trends & Insights

September 1, 2026

September 2026 Marketing News: Trends & Insights

September is the month the training wheels come off, except it turns out the training wheels were the steering. Google starts automatically…

Allie Wolf

August 2026 CX News: Trends & Insights

August 7, 2026

August 2026 CX News: Trends & Insights

Salesforce Buys the Best Independent AI Support Agent on the Market Salesforce signed a definitive agreement in mid-June to acquire Fin, the…

Ryan Foizey

August 2026 RevOps News: Trends & Insights

August 5, 2026

August 2026 RevOps News: Trends & Insights

HubSpot Quietly Renames Its Way Into Quote-to-Cash In its June-into-July release wave, HubSpot rebranded Commerce Hub as “Revenue Hub” and pushed a…

Jared Lender

August 2026 Marketing News: Trends & Insights

August 3, 2026

August 2026 Marketing News: Trends & Insights

Google Will Now Tell Everyone Your Ad Was Made by a Robot Google is rolling out AI disclosures on ads across Search,…

Allie Wolf