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Marketing Without ROI

Know what every marketing dollar is producing.

The reports come in. Impressions are up, traffic is up, something is always up. You ask how much revenue it produced, and the answer is some version of “attribution is complicated.” It doesn't have to be.

  • $500M+ in client revenue impacted
  • 16 years in business
  • 95%+ client retention
  • 10 years running St. Louis Small Business Monthly award

20x

first-year revenue on ad spend

Evidence / Professional services

From a shrug with a monthly report attached, to a number.

The owner approved every marketing dollar personally and got a shrug with a monthly report attached. We built the measurement layer first. Now every budget change is a calculation, not a hope.

Read the story →Talk to us about yours →

You shouldn't have to take marketing on faith.

You’re investing real money in marketing, and you can’t say with any confidence what it’s giving back. The reports look busy. The answers sound reasonable. But when you ask the simple question, what did this produce?, the answer never quite arrives.

It’s an uncomfortable place to be. You don’t want to cut something that might be working, and you don’t want to keep funding something that might not be. So you wait, and the uncertainty becomes normal.

It doesn’t have to be. Marketing can be measured the same way every other part of your business is, in dollars, month over month. Once you can see what’s working, the decisions get easy: do more of that, stop the rest, and stop wondering.

Why it happens

Most marketing isn’t connected to revenue by design.

Hired to execute

Your agency or team was hired to run ads, send emails, and post content. Nobody asked them to build a measurement system.

Systems that don’t talk

The CRM isn’t connected to the ad platforms. The site isn’t tagged back to revenue. Every platform grades its own homework.

Decisions you can’t make

The real cost isn’t the invoice. It’s the decisions you didn’t make because you couldn’t see what was working.

You're not getting bad marketing. You're getting unmeasured marketing, which is functionally the same thing.

What we look at

We build the measurement system first.

The plumbing

A CRM you can trust

Clean the CRM, wire source tracking from first touch to closed revenue, and reconcile platform reports against pipeline.

The dollar line

Marketing tied to sales

Connect marketing activity to sales outcomes, in dollars, not impressions.

The report

One number, every month

By the end of the first quarter: a single monthly number, in dollars, showing what each marketing dollar produced.

How it works

In three months, you'll have this.

Months 1 to 3

What fixing your marketing is worth in dollars, with the math shown. And a plan for which changes come first.

Customer Journey Map  current state · gaps · suggested journeySample company
The opportunity, in dollars

Compounded, fixing the journey is worth +$2,193,430 a year, a 31% lift before a dollar of paid media.

Leads / yr900×1.12
×
Close rate22%×1.09
×
Avg job value$24,000×1.03
×
Repeat1.5×1.04
=
Revenue / yr$7,128,000→ $9,321,430
+$2,193,430added revenue / year
+$877,372added gross profit / year
The plan

Prioritized roadmap

Phase 1
Seafoam-ledTrack every lead to its source

First, because nothing after it can be measured without it.

Seafoam-ledClean up the CRM

One record per customer, so sales and marketing see the same thing.

Client-ledName three proof stories

You confirm which customers we can name.

Phase 2
Seafoam-ledRebuild the website around your best customer

Built on what the customer interviews found.

Seafoam-ledSearch and AI answer pages

So you show up when buyers ask Google or ChatGPT.

JointQuote follow-up within a day↳ needs CRM cleanup

4 in 10 quotes never get a second call today.

Seafoam-ledPaid search on your best-margin services↳ needs lead tracking

Widens volume only after tracking is fixed.

Phase 3
Seafoam-ledEmail to past customers

They hear from you twice a year today.

JointReferral program

We build the ask and the tracking. Your team makes the introductions.

Seafoam-ledAI for reporting and lead scoring↳ needs CRM cleanup

Once the data is clean enough to trust.

After that, you can check this any day.

Month 4 on · month to month

Our senior team carries out the plan, with no long-term contract. Your playbook shows what marketing brought in, what you spent, and where the money came from. Including what didn't work.

Tell us what's going on →
Marketing Strategy Playbook  updates itselfSample company
01 · What it's earning

Money from marketing

This monthLast 90 daysThis yearLast 12 months
How much did marketing bring in, Aug 13 to Nov 10?
$452,000
▲ 22% vs $370,500 the same dates last year$452,000 from 19 new customers
Spent on ads$31,400
Back for every ad $1$2.92$91,600 in sales from ads
Where the new-customer money came from
Google searchfree results · 8 new customers
$212,400
▲ 31% Growing
Referralsword of mouth · 6 new customers
$148,000
Steady
Google Ads5 new customers · $24,800 spent · $3.69 back per $1
$91,600
▲ 18% Growing
LinkedIn Ads0 new customers · $6,600 spent · $0.00 back per $1
$0
Nothing yet
What the numbers say: Google search brought the most new-customer money. LinkedIn Ads: $6,600 spent and no sales from it in these dates.

Questions

What people ask before they start.

Do we have to fire our current agency to work with you?

Not necessarily. Early on, we evaluate what your agency is producing. Often they do one thing well and two things poorly. Sometimes we take over everything. Sometimes the agency keeps one channel and we coordinate on the rest. We lead with what’s right for the business.

What if our CRM or measurement tools are barely functional?

Expected. That’s most of what we find. Fixing or replacing the measurement stack is part of the diagnostic, not an add-on. We don’t build strategy on top of broken plumbing.

Is there a long-term contract?

No. We believe in the work we do, which is why after the three-month diagnostic and strategy period, everything is month to month.