Goals

The growth goals we build backward from.

Some companies come to us with a problem. Others come with a number they want to move. If you know the target, start there, and we'll build backward from it.

Tell us what's going on →Not sure where to start? ↓

$500M+ in client revenue impacted
16 years in business
95%+ client retention
10 years running St. Louis Small Business Monthly award

Goals

Which number do you want to move?

Grow Market Share

Market share moves when positioning, win rates, and customer lifetime move together. One team accountable to all of them, not three in silos.

Increase Customer Lifetime Value

The least expensive growth is in customers you already have. We find the retention and expansion revenue sitting in data you already own.

Improve Marketing ROI

Improving ROI begins with measuring it honestly. We build the measurement layer, then reduce what is wasted and scale what performs.

Reduce CAC

Acquisition cost falls when targeting, funnel, and retention improve together. A systematic approach, not a squeezed ad budget.

Increase Enterprise Value

Buyers pay for transferable, documented, predictable revenue. We build the marketing system that diligence expects to find.

How it works

In three months, you'll have this.

Months 1 to 3

What fixing your marketing is worth in dollars, with the math shown. And a plan for which changes come first.

Customer Journey Map current state · gaps · suggested journeySample company

The opportunity, in dollars

Compounded, fixing the journey is worth +$2,193,430 a year, a 31% lift before a dollar of paid media.

Leads / yr900×1.12

Close rate22%×1.09

Avg job value$24,000×1.03

Repeat1.5×1.04

Revenue / yr$7,128,000→ $9,321,430

+$2,193,430added revenue / year

+$877,372added gross profit / year

The plan

Prioritized roadmap

Phase 1

Seafoam-ledTrack every lead to its source

First, because nothing after it can be measured without it.

Seafoam-ledClean up the CRM

One record per customer, so sales and marketing see the same thing.

Client-ledName three proof stories

You confirm which customers we can name.

Phase 2

Seafoam-ledRebuild the website around your best customer

Built on what the customer interviews found.

Seafoam-ledSearch and AI answer pages

So you show up when buyers ask Google or ChatGPT.

JointQuote follow-up within a day↳ needs CRM cleanup

4 in 10 quotes never get a second call today.

Seafoam-ledPaid search on your best-margin services↳ needs lead tracking

Widens volume only after tracking is fixed.

Phase 3

Seafoam-ledEmail to past customers

They hear from you twice a year today.

JointReferral program

We build the ask and the tracking. Your team makes the introductions.

Seafoam-ledAI for reporting and lead scoring↳ needs CRM cleanup

Once the data is clean enough to trust.

After that, you can check this any day.

Month 4 on · month to month

Our senior team carries out the plan, with no long-term contract. Your playbook shows what marketing brought in, what you spent, and where the money came from. Including what didn't work.

Tell us what's going on →

Marketing Strategy Playbook updates itselfSample company

01 · What it's earning

Money from marketing

This monthLast 90 daysThis yearLast 12 months

How much did marketing bring in, Aug 13 to Nov 10?

$452,000

▲ 22% vs $370,500 the same dates last year$452,000 from 19 new customers

Spent on ads$31,400

Back for every ad $1$2.92$91,600 in sales from ads

Where the new-customer money came from

Google searchfree results · 8 new customers

$212,400

▲ 31% Growing

Referralsword of mouth · 6 new customers

$148,000

Steady

Google Ads5 new customers · $24,800 spent · $3.69 back per $1

$91,600

▲ 18% Growing

LinkedIn Ads0 new customers · $6,600 spent · $0.00 back per $1

Nothing yet

What the numbers say: Google search brought the most new-customer money. LinkedIn Ads: $6,600 spent and no sales from it in these dates.

Not sure where to start?

Most companies start with the diagnosis.

Three months to learn your business from every angle, then a prioritized roadmap with a dollar figure on what’s leaking and where. It’s how every engagement begins. See the Revenue Diagnostic →