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Capabilities

Fifteen capabilities. One team accountable to revenue.

Most companies buy these one at a time, from different vendors, and hope they add up. We run them as one system, tied to the number your business actually cares about.

  • $500M+ in client revenue impacted
  • 16 years in business
  • 95%+ client retention
  • 10 years running St. Louis Small Business Monthly award
How it works

In three months, you'll have this.

Months 1 to 3

What fixing your marketing is worth in dollars, with the math shown. And a plan for which changes come first.

Customer Journey Map  current state · gaps · suggested journeySample company
The opportunity, in dollars

Compounded, fixing the journey is worth +$2,193,430 a year, a 31% lift before a dollar of paid media.

Leads / yr900×1.12
×
Close rate22%×1.09
×
Avg job value$24,000×1.03
×
Repeat1.5×1.04
=
Revenue / yr$7,128,000→ $9,321,430
+$2,193,430added revenue / year
+$877,372added gross profit / year
The plan

Prioritized roadmap

Phase 1
Seafoam-ledTrack every lead to its source

First, because nothing after it can be measured without it.

Seafoam-ledClean up the CRM

One record per customer, so sales and marketing see the same thing.

Client-ledName three proof stories

You confirm which customers we can name.

Phase 2
Seafoam-ledRebuild the website around your best customer

Built on what the customer interviews found.

Seafoam-ledSearch and AI answer pages

So you show up when buyers ask Google or ChatGPT.

JointQuote follow-up within a day↳ needs CRM cleanup

4 in 10 quotes never get a second call today.

Seafoam-ledPaid search on your best-margin services↳ needs lead tracking

Widens volume only after tracking is fixed.

Phase 3
Seafoam-ledEmail to past customers

They hear from you twice a year today.

JointReferral program

We build the ask and the tracking. Your team makes the introductions.

Seafoam-ledAI for reporting and lead scoring↳ needs CRM cleanup

Once the data is clean enough to trust.

After that, you can check this any day.

Month 4 on · month to month

Our senior team carries out the plan, with no long-term contract. Your playbook shows what marketing brought in, what you spent, and where the money came from. Including what didn't work.

Tell us what's going on →
Marketing Strategy Playbook  updates itselfSample company
01 · What it's earning

Money from marketing

This monthLast 90 daysThis yearLast 12 months
How much did marketing bring in, Aug 13 to Nov 10?
$452,000
▲ 22% vs $370,500 the same dates last year$452,000 from 19 new customers
Spent on ads$31,400
Back for every ad $1$2.92$91,600 in sales from ads
Where the new-customer money came from
Google searchfree results · 8 new customers
$212,400
▲ 31% Growing
Referralsword of mouth · 6 new customers
$148,000
Steady
Google Ads5 new customers · $24,800 spent · $3.69 back per $1
$91,600
▲ 18% Growing
LinkedIn Ads0 new customers · $6,600 spent · $0.00 back per $1
$0
Nothing yet
What the numbers say: Google search brought the most new-customer money. LinkedIn Ads: $6,600 spent and no sales from it in these dates.