Capabilities

Analytics & RevOps

Most mid-market companies have analytics installed and not configured. GA4 is collecting data nobody trusts, the CRM reports numbers that don’t reconcile with the platform reports, and the CFO has stopped reading the marketing dashboard because half of it is wrong. RevOps (revenue operations) is the discipline that owns this layer, making sure every other function can actually be measured against revenue. Almost no company at your scale has it. Almost every one needs it.

Tell us what's going on →See how it works ↓

$500M+ in client revenue impacted
16 years in business
95%+ client retention
10 years running St. Louis Small Business Monthly award

20x

first-year revenue on ad spend

Evidence / Professional services

The reporting was lying, politely. Measuring it changed the budget.

The firm's headline metric counted a brand-new prospect and a long-time client rebooking as the same event, so no channel could ever win or lose. Once we split that signal, every budget decision had a financial answer.

Read the story →Talk to us about yours →

What we do

What's included.

Measurement architecture

GA4, the CRM, the attribution layer, and the reporting stack, configured so the numbers actually mean what the leadership team thinks they mean.

Attribution and reconciliation

Reconciling what the platforms say with what the CRM says with what finance says. Building the model that survives scrutiny from a CFO or a board.

Pipeline and revenue reporting

Reports that show, every month, in dollars: what each channel produced, what each segment cost, what the funnel performance looks like, where the leverage is.

RevOps process

The operating discipline that runs the measurement layer week to week: data hygiene, definition consistency, the small ongoing work that keeps the numbers trustworthy.

When it's working

A working analytics and RevOps function produces five things:

Every marketing dollar has a line to revenue. Not “attribution is complicated.” A real, defensible line. Some are direct, some are multi-touch, some are influence-only, and the model treats each correctly.
The CFO trusts the marketing dashboard. This is the test. If finance can read marketing’s monthly report and agree the numbers are real, you have a working measurement layer. If not, you don’t.
The numbers reconcile across systems. GA4, CRM, ad platforms, finance: they tell the same story. Differences are explained, not waved away.
Decisions get made on data. Budget decisions, channel decisions, strategy decisions, all of them anchored in what the measurement layer is showing. Not in opinion. Not in seniority. In math.
The system survives turnover. Documented, repeatable, operable by whoever is sitting in the chair. The measurement layer doesn’t walk out the door when a person does.

Most established companies are running zero of these reliably. The measurement layer is the gap between marketing as a cost center and marketing as a revenue function.

How we approach it.

The approach

Analytics and RevOps at Seafoam is the foundation under everything else. We configure GA4, the CRM, the attribution layer, and the reporting stack so the numbers actually mean what the leadership team thinks they mean.

Every revenue-relevant action gets tagged. Every channel gets reconciled against pipeline. Every monthly report has a number on the page the CFO can defend. In dollars, not dashboards: the line we keep coming back to.

Where this works best

Honestly: almost any company without a functioning measurement layer is, by definition, losing money it can’t see. Running marketing without it is like flying without navigational instruments. You might get where you’re going, but you have no way to tell whether you’re burning more fuel than you should.

So the question on this capability isn’t whether it applies to your business. It almost certainly does. The question is whether the gap has gotten expensive enough to fix. Most often, that looks like:

You have analytics installed and you don’t trust the numbers.
Your CRM is reporting one thing and your ad platforms are reporting another.
The marketing dashboard takes the team three days to assemble and nobody believes it when it’s done.
You’ve never had a clean monthly read on what marketing produced.
You’re considering a CMO hire and you sense that without the measurement layer, the CMO won’t have anything to operate on.

What makes this different?

Most analytics consultants leave you with a configured platform and a doc nobody reads. The numbers look better at first. They drift within months because nobody is operating the layer.

We don’t. The analytics and RevOps work lives inside the engagement: configured, operated, audited, and reported on by the team accountable to the broader system. The measurement layer doesn’t decay because somebody is paid to make sure it doesn’t.

Questions

Is RevOps the same as marketing operations?

Adjacent, not identical. Marketing operations runs the marketing team’s internal processes: campaign approvals, workflow management, project tracking. RevOps runs the data and measurement layer underneath marketing, sales, and customer success: the connective tissue across the revenue functions. We do both, but RevOps is the more strategically important of the two.

Do we need a full-time RevOps hire?

Eventually, probably. In the meantime, RevOps as part of the engagement is how most of our clients run it. We build the layer, we operate it, and we hand it off when the business is large enough to have somebody full-time owning it internally.

How it works

In three months, you'll have this.

Months 1 to 3

What fixing your marketing is worth in dollars, with the math shown. And a plan for which changes come first.

Customer Journey Map current state · gaps · suggested journeySample company

The opportunity, in dollars

Compounded, fixing the journey is worth +$2,193,430 a year, a 31% lift before a dollar of paid media.

Leads / yr900×1.12

Close rate22%×1.09

Avg job value$24,000×1.03

Repeat1.5×1.04

Revenue / yr$7,128,000→ $9,321,430

+$2,193,430added revenue / year

+$877,372added gross profit / year

The plan

Prioritized roadmap

Phase 1

Seafoam-ledTrack every lead to its source

First, because nothing after it can be measured without it.

Seafoam-ledClean up the CRM

One record per customer, so sales and marketing see the same thing.

Client-ledName three proof stories

You confirm which customers we can name.

Phase 2

Seafoam-ledRebuild the website around your best customer

Built on what the customer interviews found.

Seafoam-ledSearch and AI answer pages

So you show up when buyers ask Google or ChatGPT.

JointQuote follow-up within a day↳ needs CRM cleanup

4 in 10 quotes never get a second call today.

Seafoam-ledPaid search on your best-margin services↳ needs lead tracking

Widens volume only after tracking is fixed.

Phase 3

Seafoam-ledEmail to past customers

They hear from you twice a year today.

JointReferral program

We build the ask and the tracking. Your team makes the introductions.

Seafoam-ledAI for reporting and lead scoring↳ needs CRM cleanup

Once the data is clean enough to trust.

After that, you can check this any day.

Month 4 on · month to month

Our senior team carries out the plan, with no long-term contract. Your playbook shows what marketing brought in, what you spent, and where the money came from. Including what didn't work.

Tell us what's going on →

Marketing Strategy Playbook updates itselfSample company

01 · What it's earning